lowes carpet::We normally destroy lowes on price and service lowes carpet

lowes carpet

lowes carpet

lowes carpet::We normally destroy lowes on price and service.
Lowes lives off of their lowes credit.
Not price in my mind.
They struggle to give you sound advice, knowledge, or interior design suggestions.
Lowes is good for many things.
But flooring is not one of them.
I can tell you many reasons why i feel a good retail store is better.
Most off, is the installers.
They go down a list and whomever is up gets the job.
Let me tell you that flooring install is like any other trade.
Certain installers are better at one product than others.
Same with short cut piles.
We have crews that use serpentine edges on multi colors or tome on tones with no pattern designs that makes that seam invisible.
There are many carpet crew, but few carpet crews are carpenters.
Laminates and hardwoods should be installed by a crew that is talented in carpentry.
A whole different animal.
I have crews apply for work and i ask them.
What are you good at.
I think to myself.
Havent seen one yet that can do it all.
Notice i said try as we make mistakes too.
The key is how do you handle a cobbed up job.
I read about suits here and all sorts of nightmares.
We have a claims department to where we have a girl that part of her duties is to handle complaints and assure customer satisfaction.
We keep her knowledge limited on flooring so she can look at things through customers eyes.
Good luck to all.